- I'm an energetic and multi-talented business manager, who is passionate about helping small consultancy firms turn their strategy into reality as quickly and efficiently as possible.
- With over 20 years business experience, much of this in the City, I have a wealth of experience and an extensive network of contacts to help you run and develop your business more effectively.
- Prior to establishing Chaos to Calm I was one of the founding members and Business Manager for SVG Capital’s public equity division (now SVG Investment Managers), helping raise assets under management from zero to over £300 million.
- I also spent eight years as a senior level Executive Assistant and Team Leader with UBS Global Asset Management and, prior to that, worked as an Office Manager, Events Manager and Journalist.
- I consequently bring proven, hands-on experience to many of the service areas Chaos to Calm provides.
- In particular, I have a Masters degree in occupational psychology, an honours degree in psychology and am certified by the British Psychological Society to carry out psychometric testing in the areas of ability and aptitude testing, careers and personality.
- I am currently a member of the Institute of Consulting, the International Association of Online Business Managers, the Institute of Professional Administrators, the International Association of Virtual Assistants and the Association of Professional Declutterers and Organisers.
- Outside of work I have a wide range of interests - from all things 'green' such as ecopsychology, permaculture and wilderness therapy, to travelling, books, creative writing, live gigs, galleries and the theatre. 

- Barbara has confident and highly professional communication skills, coupled with a warm telephone manner.
- Her years as a Board level PA and running her own company have strengthened her attention to detail in all areas of business life.
- Prior to working as a VA, Barbara worked in a variety of organisations including a Magistrates Court, Chartered Accountants and the manufacturing industry, giving her a wide range of experience across the corporate and industrial sectors.
- Barbara has been an active horse rider for many years and is currently serving as Secretary on the Committee for Friends of the Marwari Horse UK after completing a trail ride across Rajasthan, the indigenous horse of India. She also frequently travels to northern Italy and has been slowly coming to grips with the language although has no problems with the culture, food or retail therapy! As a Lifetime Member of English Heritage she is a regular visitor to their properties.

- After working for 15 years as the senior in-house designer for a division of a multi-national company, Adam decided to break free in January 2006 and has since carried out web design and graphic design work for a diverse range of businesses and charities.
- In addition to fundamental graphic design services and visual identity creation, Adam is proficient in all aspects of web marketing including website design, publishing platforms and social networking.
- Adam enjoys outdoor life and spending time with his wife, young daughter and dog. As an avid fitness fanatic and runner, he regards his gym membership as one of his better investments. However, despite four years of lessons, Adam still can't play the piano very well.

- Michelle is a professional media strategist and copywriter, specialised in helping individuals and businesses of all sizes raise their professional profile. Her clients have appeared in newspapers and magazines nationwide and online, and have been interviewed on BBC radio stations around the country.
- With her copywriting hat on, she produces text for a range of publicity materials such as web text, leaflets and brochures.
- She also writes feature articles for magazines, both on behalf of her clients and under her own name.  Her work has appeared in trade magazines including Marketing Week, Retail and Leisure International, Womenswear Buyer and Call Centre Focus, as well as in consumer magazines such as France and Aesthetica.
- Michelle has a Diploma in Copywriting and a Business Sales Diploma.

- Natalie has over 15 years’ experience working in a variety of administration and event management roles, including time as a Business Development Manager at the Imperial War Museum, Hospitality Coordinator at English Heritage and working for an airline as Cabin Crew then in their flight safety department.
- She has worked across a diverse range of industries including aviation, biotech, motorsport, events and wedding planning. 
- Most recently, Natalie has been assisting a well-known global TV manufacturer with promotional activities for their new range of 3D TVs.
- Although mainly working on projects within the events industry, she also assists small businesses with day to day admin tasks such as bookkeeping, quotations and database admin.
- In her spare time, Natalie is a huge fan of all kinds of music. and has a CD fetish though she’s gradually converting to iTunes! She also loves going to live gigs and concerts and enjoys off road cycling when the weather is good. She has also been known, on more than one occasion, to throw herself out of a plane (parachute in tow)!

- Jacqueline worked alongside board level executives at various companies based in the City for over 17 years. These included Saatchi & Saatchi Advertising, The London Stock Exchange and Hiscox Plc.
- She has consequently developed an understanding of the organisational requirements of working in different time zones and gained valuable knowledge of various business sectors including insurance, advertising, finance, marketing, event management, sponsorship and personnel. 
- Jacqueline has extensive knowledge of the travel industry, corporate sponsorships and hospitality and has arranged events throughout her career.
- She was a Runner-Up at the National VA of the Year Awards 2009, is a graduate of the VA Mastery Course offered by the Virtual Assistant Coaching & Training Company and is an accredited member of the UK Association of Virtual Assistants.
- Jacqueline has an active involvement in the equestrian world, has owned and ridden horses from a young age and is qualified to BHS Stage II.  She is an enthusiastic gardener, loves art and crafts, bakes great cakes and is a fan of Pilates and the Alexander Technique.

- Prior to working as a VA, Mary had over 20 years’ experience working as a Personal Assistant at Vice President level for Kraft Foods Middle East & Africa (part of the Phillip Morris group). 
- Having worked at a senior level in a fast moving multi-national company, she has a wealth of experience in organising complicated travel itineraries, managing ever changing diaries as well as providing all levels of administration and secretarial support.
- In her spare time, Mary is interested in interior design and making soft furnishings. She enjoys country walks with her new puppy and travelling to visit family and friends in the US, Spain and Ireland.

- Susan has worked at director level for leading financial institutions in London and Sydney including Credit Suisse and UBS Asset Management, where she spent nine years as PA to one of the UK’s most influential investors. In this role, she liaised with clients and the press, undertook research projects and managed a support team.
- She then moved on to an airline and, as Office Manager, was responsible for organising events in the UK and overseas as well as PR and marketing support.
- As a VA, Susan specialises in working with clients who want to raise their profile through speaking and writing. 
- Susan has an honours degree in Social and Political Science and was the winner of the National Virtual Assistant of the Year 2008 Award.
- Susan has an eclectic rather than specialist approach to her activities outside of work.  Her interests range from travelling, running, skiing, reading, galleries, food, yoga and health and wellbeing. 

- Martina has over 20 years’ experience as a PA. 
- She began her career at the University of London then moved to a Research Centre in Italy before returning to England where she joined the European Bioinformatics Institute in Cambridge.
- She has worked with scientists from many disciplines including biologists, physicists, mathematicians and biochemists and specialises in the scientific, ICT and pharmaceutical sectors.
- She started working as a VA in 2007 and, since then, has been approached by several clients who require a bilingual (Italian-English) VA to support their Italy-focused businesses. She consequently has a particular specialism in assisting clients who trade with Italy or Italian clients who trade in the UK/Europe generally.

- Lesley is an experienced, capable, pragmatic practitioner with over 20 years’ experience of generalist Human Resources (HR) and Health & Safety (H&S) Management within the Hospitality, Charity, Education and Professional Service sectors.
- Her working experience has covered all aspects of HR/H&S management from strategic Board level, implementing policy and procedures, to hands on, dealing with day to day staffing, training and Health & Safety matters.
- Prior to specialising in HR/H&S Lesley worked within Hospitality Management in many different environments; this has given her acute business acumen and an empathy and understanding of the operational needs of a business.
- She was Chair of the Hertfordshire Branch of the CIPD from 2007-2010 and is still an active committee member, and she also Lectures on HR degree courses, keeping her knowledge of legislative requirements and good practice up to date.
- Lesley has a Masters degree in Human Resources Management, is a Fellow of the CIPD, and holds a NEBOSH Health & Safety Certificate.
- Lesley is a trustee for a Disability Advocacy Charity and in her spare time enjoys foreign travel embracing different cultures and food!

- Richard is a professionally qualified Mechanical Design Engineer with extensive design, product development and project management experience.
- He has worked in a wide range of industries and disciplines, having worked with leading firms such as British Aerospace, Marshall Specialist Vehicles, Marshall Aerospace, Desoutter, Avdel Textron and Royal Ordnance, where he completed a four year indentured apprenticeship.
- More recently he has become adept at creating and promoting websites, has run computer networks for a number of companies and utilises his project management skills to move clients forward.
- Richard is a keen off-road cyclist, enjoys swimming and squash and all motorsports.